Testimonials

“My dog visited Dr. Dixon for an orthopedic surgical consult and I was very pleased with my visit. The staff was very responsive, even during the Covid pandemic and their curbside service. My call was handled promptly and each time they needed to come to my car with paperwork or for payment, they never left me waiting. All staff members were all wearing mask and wore them appropriately, which I appreciated and everyone was friendly and professional. Dr. Dixon took the time to explain treatment options and thoroughly answered my questions. I really appreciate that he did not make the phone call feel rushed. I believe the technician who helped me was Shelby, she was great as well. I highly recommend Southwest Veterinary Surgical Service.”

-3ricka on Google

 

“The staff and Dr Bert Shelly are the best!! Our dog had to have orthopedic surgery on her hind legs three different times and the out come has been wonderful. She was born with congenital problems and even at her advanced age of 10yrs she is in tip top shape. these caring folks are simply the best!!”

– Gail on Google

 

“Dr Sullivan took great efforts to make sure our dog was thoroughly checked out before presenting surgical options and made options and pricing up front and clear. While we didn’t end up needing surgery (YAY) should we get to that point, we obviously know where we will be taking our pupper”

– Jacquelyn on Google

 

“I was very pleased with my visit. I had a appointment with Dr. Jeffrey Stuerer for my 4 year old Yorkshire Bear. My dog was vomiting blood and had been to 3 vets while trying to figure out what was wrong with him. Bear was diagnosed with Valley fever and had possibly a lung lobe torsion (twist). With covid, I was still allowed to go inside with my dog which I appreciated greatly. Dr. Stuerer came into the exam room and talked with me regarding his surgical approach, my dogs x rays and lab results all were already set up in the exam room. I felt he had reviewed them and was knowledgeable about my dogs issues/diagnosis before even seeing my dog. I had pages of questions written out, he answered all of them with no issue or annoyance. I felt comfortable leaving Bear with him, and knew he would be in good hands. During surgery Dr. Stuerer noticed a second lobe infected and removed that one at no extra charge. Bear has a large mass pressing on the trachea that he was unable to remove safely, and took a sample to get a biopsy. I am still awaiting those results. After surgery, Bear wasn’t eating as much as he should be; the technicians called me and allowed me to go back inside and try to feed him and visit him for about 10 min. Since bringing him home after a 2 night hospital stay, I was able to call and talk with the technicians, and even the doctor if I requested. They were all very friendly and allowed me to ask questions and all were familiar with my dog and why he was there. I would recommend Dr. Stuerer and will tell everyone how good my dog was treated.”

– Taylor on Yelp

 

“I want to thank you for the excellent surgery and care Dixie received. I would like to commend you and the team for everyone’s compasion, patience and outstanding customer service. All details of Dixie’s procedure were explained fully and I was kept informed at each step of the surgery process. I was always met with a friendly caring attitude with my interactions with the front desk staff and during all phone calls. I never felt rushed at any time. My experience with your firm was nothing but outstanding and far surpasses any other veterinary center I have ever dealt with. Definitely topnotch through and through.”

– Scott on Google

 

“The very best in the valley. The team at the Scottsdale facility are top notch. Very kind and caring for every pet that walks in their door. From the front staff to the surgeon everyone wanted the best for my pup. Speaking of my pup, after meticulously following the pre and post surgery instructions my fur baby is on her way to being her old self. I couldn’t be happier with the outcome. Hopefully she won’t rupture any of her other ligaments but if she does Southwest Veterinary Surgical Service is my first and only option.”

– Michelle on Google

 

“Great Service and Great Expertise! You should come here if you need someone to be honest and provide a wonderful environment for your fur baby.”

– Bonnie on Facebook

 

“They took such good care of my dog Homer! Also made us feel welcome and took their time to answer all of our questions!”

– Steven on Facebook

 

“The doctors and staff at Southwest Veterinary Surgical Service are the best in the Valley. Our dog had to undergo emergency surgery to remove a portion of his lung that was damaged. The doctors explained to us what was going on and how surgery could help him. After being stabilized overnight, our dog had surgery the next day and has never looked back. Today, our dog is back to being a part of our family thanks to the wonderful care he received at Southwest Veterinary Surgical Service. We would highly recommend their surgery centers to anyone and everyone that has a pet needing surgery. We went to their Gilbert location but I understand they also have surgery centers in Scottsdale and Glendale. The doctors and all the staff are knowledgeable, highly skilled, caring, and compassionate. You could not ask for your pet to be in any better hands than at their hospitals.”

– Amber on Google

 

“The staff here is AMAZING. Our pup had to have a TPLO surgery here a few weeks ago and the staff went above and beyond. They are great about explaining the procedure, the expectations, how it works, etc, which made me feel really comfortable. They call many times with updates on your pet if they have to stay overnight for surgery and they are very thorough in their discharge information, even when I asked 80000 questions. I was obviously very nervous as I have never had a pet go through surgery and had no idea what to expect, but I would 100% recommend Southwest Veterinary Surgical Service, the whole office really cares about the wellness of your pet and are very calming. The experience was great and my pup is healing well! Yes, they are expensive, but it’s surgery on your pet, what do you expect? Cannot wait till he is back on all four legs!”

– Azlynn on Google