Frequently Asked Question

Procedure Estimates and Payment

Unfortunately we do not offer any payment plan options at this time. Due to the investment in time and materials, we require a significant deposit at the time your pet is admitted for surgery. Payment in full is required at the time of hospital discharge. For your convenience we offer all major credit cards, cash, or checks with the required identification. We also take CareCredit and can assist in processing pet insurance claims. For more information, please ask one of our client service representatives or visit the respective financing website.

When you call and schedule your pet’s first appointment, we will provide you with the initial examination and consult fee. Sometimes additional diagnostic tests are recommended during your consultation. If surgery is the prescribed treatment, we will provide you with a comprehensive estimate including all prior costs before any definitive care is given.

Preparing for Surgery

We ask that your pet is fastest to avoid any anesthetic complications. Please do not feed your dog after 10pm the night before their procedure. Water is fine throughout the night, but it is best to pick up their water bowl the morning of their procedure to avoid excess drinking. Ask our technician or surgeon about administering certain medications the day before or the day of surgery. Please bring any special diets and medications in their original bottles with your pet to their procedure.

Post-Operative Care

If you have a pet that has recently had surgery, you have probably pondered the same question that a lot of pet owners have contemplated: “When will my pet poop again?” Or, “Why hasn’t my pet pooped after having surgery?” Understanding the normal changes that take place for a recent patient can help guide a pet owner to know which symptoms are normal, and which could be cause for concern.

Here, we will take a look at the bowel patterns of a pet who has received surgery as well as some natural and effective ways to stimulate a bowel movement and encourage normal body functioning.

How long does it usually take for a bowel movement?

After a procedure, a bowel movement can take anywhere from 3-5 days! Although that may seem like a long time for a furbaby that normally poops daily- this is actually a normal reaction to a surgical procedure. When a pet undergoes surgery, bowel motility is slowed down by the anesthetics and opioids that are used. These tend to have a constipating effect and can prolong the body’s normal bowel functions.

What can be done to help?

Food and Water. It is important to make sure that your pet continues to eat and drink once it is home. Normal water and food intake can contribute to proper bowel movements. The food itself provides the actual content that helps the stool to move through the body. Drinking allows for an increase in water content which leads to more fluid leaking into the stools. This causes them to become softer for a more comfortable bowel movement.

Canned Pumpkin. If there still hasn’t been a bowel movement by day 3, you can administer small amounts of canned pumpkin throughout the day. Pumpkin is high in fiber and can encourage water to enter the stool. This makes for bulkier and softer stool which encourages peristalsis (the movement of content through the intestines.) Aim for 1 teaspoon-2 tablespoons a couple times per day, dependent on the pet’s size.

When to be concerned.

If you notice that your pet still hasn’t had a bowel movement by day 5, or your pet is straining to defecate, has diarrhea or bloody stools- call our office or your primary care veterinarian for further recommendations.

Lack of appetite immediately following your pets procedure can be common. If they are not interested in their normal food right away, they may be enticed by canned food or bland human foods (for example rice, white un-seasoned chicken meat without skin, etc). If your dog is not eating at all after 24 hours, please give us a call.

Yes, in most cases our patients stay at least one night in the hospital so we can manage their pain and monitor their vitals throughout the night. Along with our overnight staff, we have our on call team as well as our emergency colleagues available next door should a critical emergency arise.

Questions can commonly arise in the hours and days following your pets discharge. You should receive a post-op call from our office usually the day after discharge to see if you have any questions or concerns for us. If you have immediate concerns during regular business hours call one of our office locations –

Gilbert: (480) 635-1110 ext. 3

Peoria: (623) 298-5354

Scottsdale: (480) 339-2200 ext. 6

Tucson: (520) 301-2387

If you have any after hours concerns call us at 1-855-274-4798 and follow the prompts to reach our on-call team.

If your pet experiences a medical emergency after hours, please call one of our emergency colleagues. We have a surgeon on call 24/7 and they can assist in after hour emergency care if needed  –

Arizona Emergency and Critical Care Center Gilbert

86 West Juniper Ave, Gilbert, AZ 85233
P: (480) 497-0222

Arizona Emergency and Critical Care Center Peoria

7823 W. Golden Lane, Peoria, AZ. 85345
P: (602) 491-1928

BluePearl Emergency Pet Hospital Scottsdale

22595 N Scottsdale Rd Ste. 110, Scottsdale, AZ 85255

P: (480) 949-8001

Southern Arizona Emergency Center

7474 E Broadway Blvd, Tucson, AZ 85710

P: (520) 888-3177

Signs of pain can include